IT Customer Support Director – Quantico, VA

Please contact me directly at customerservicecorner@gmail.com for salary information and/or to submit your resume/CV/referral.

Additionally, I pay referral bonuses!! If a candidate you refer is placed, you will receive $1000!

Title: IT Customer Support Director
Relocation: Yes
Location: Quantico, VA

Clearance Requirements: TS/SCI.

Background Experience Required: At a minimum, the successful candidate must possess:

• Ten (10) years of related experience, or BS degree and six (6) years of related experience, or MS degree with four (4) years of related experience.
• Meet DoD 8570.01 IAT/IAM requirements, and have a minimum of two (2) years of lead experience.
• Five (5) years of DoD experience and a current ITIL certification is preferred.
• A minimum of 5 years experience managing Help Desks using the Remedy Help Desk tool suite is required.

Education/Certifications Required: Optional Education – ITIL Certified.

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