Additionally, I pay referral bonuses!! If a candidate you refer is placed, you will receive $1000!

Title: Inside Sales Rep – Steel
Relocation: No
Location: Montreal, Quebec, Canada

The Inside Sales Representative helps generate revenue by maintaining, growing and serving new and existing inside sales accounts within an assigned territory.

This position requires high-quality customer service skills, including making rapid responses to customer inquiries and ensuring on-time product deliveries according to customer specifications. The Inside Sales Representative is also expected to sell branded products, up-sell additional services whenever possible.

Responsibilities include:

• Build and maintain strong sales relationships with customers, and maximize sales penetration by selling the fullest possible product range to each account.
• Support Territory Managers with new business development, prospecting for new customers, opening new sales accounts, and other duties as needed.
• Order Management: ensure an efficient and profitable order process, and help customers as needed along the way.
• Customer Freight: set up freight for on-time deliveries in line with customer specifications, and coordinate outside processing as needed.
• Trouble-shoot potential problems with orders or inquiries, help solve problems and resolve claims.
• Conduct sales forecasting to analyze high-potential accounts and help the Territory and sales team achieve its quarterly and annual sales goals.
• Maintain open, consistent communication with customers and vendors via verbal and electronic methods.
• Solicit feedback from customers on products, services, pricing and overall performance.
• Conduct sourcing of non-stock materials (on a limited basis).

Qualifications:

• Bachelor’s degree in related field or commensurate sales experience in the steel industry or related manufacturing environment.
• Abrasion Resistant Steel experience preferred, but not necessary.
• Strong mathematical abilities and phone skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Ideal Candidates will have the following qualities and characteristics:

• High energy self-starter with proven sales experience; steel or construction industries preferred.
• Good instincts for sales and for building relationships within customer and vendor organizations.
• Strongly results-oriented, highly self-motivated, driven to succeed.
• Keen problem-solving abilities. Eager to delve into the details of a customer challenge and resolve any issues.
• Strong analytical skills to examine customer needs, recommend solutions and identify opportunities.
• Attentive listener: able to “read between the lines” of a conversation and go deeper to identify unspoken customer needs and uncover new sales opportunities.
• Interpersonal savvy: able to win the trust of customers and create value-added sales relationships.
• Integrity and honesty: operating with the highest ethical standards; always working in the best interests of the company and the customer.
• Highly organized with meticulous attention to detail. Able to prioritize multiple tasks and assignments in a fast-paced sales environment.
• Customer focus: patiently builds relationships based on win-win solutions.

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